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Submitting a Support Request
How to Submit a Support Request to PLATO
If you wish to request a change to the way an existing PLATO application functions then you should review the page at
http://support.platocode.com/index.php?act=article&code=view&id=15.
If you wish to report a problem with an existing PLATO application or that a function that used to work no longer does, then you should do the following:
If you wish to request a change to the way an existing PLATO application functions then you should review the page at
http://support.platocode.com/index.php?act=article&code=view&id=15.
If you wish to report a problem with an existing PLATO application or that a function that used to work no longer does, then you should do the following:
- Download the word document http://www.platohealth.com/forms/PLATOSupportRequest.doc
- Complete the document- providing as much information as possible so that the issue can be reproduced
- Load the completed document into the PLATO Support system.