Frequently Asked Question
1) In a browser, navigate to https://support.platocode.com
2) Click the Check Ticket Status button if you know the ticket number you want to review, or Sign in to review all your tickets:
If you have forgotten your username or password:
1) After a login attempt fails, a Forgot My Password link will be displayed: Click it.
2) In the Forgot My Password panel, enter your username to have a password reset link emailed to you.
3) If you have forgotten your Username, enter your email address.